Refund Policy
Effective date: 17 September 2026
1. Current interest-only stage
The website does not currently collect fees. Submitting an enquiry or registering workshop interest does not purchase a place. You can withdraw interest by emailing info@regatrium.com; no cancellation charge applies to an unpaid expression of interest.
2. Participant cancellation schedule
For an individually purchased live workshop, the following schedule applies, calculated from the first advertised session start time. Notice is measured from the time we receive your cancellation email, using the time zone stated on the programme page.
| Notice before the workshop begins | Refund of the workshop fee paid |
|---|---|
| At least 7 calendar days | 100% |
| At least 48 hours but fewer than 7 calendar days | 50% |
| Fewer than 48 hours, after the programme starts, or non-attendance | No discretionary refund, subject to mandatory legal rights and the exceptions below. |
Any applicable tax adjustment and payment-related conditions will be disclosed before payment. Mandatory statutory cancellation and refund rights take precedence.
3. Cancellation or material changes by RegAtrium
If RegAtrium cancels the workshop, we will offer a full refund of the programme fee paid or an optional transfer chosen by the participant. If the published dates change materially, we will offer the participant the same choice. We will not impose a transfer instead of an available refund.
4. Duplicate or incorrect charges
We investigate duplicate or incorrect charges using the transaction details supplied and return verified overpayments. We will not ask you to send card passwords, PINs or one-time codes.
5. How to request a refund
Email info@regatrium.com with your name, booking email, programme name, payment reference, payment date and request. A short reason is helpful but is not a condition for exercising a mandatory cancellation right. We will communicate the outcome in writing.
6. Refund processing
For an approved refund, we will initiate repayment to the original payment method within 7–10 business days. The payment provider may take additional time to show the credit.
7. Corporate services, publications and exceptions
Consultancy and bespoke corporate or academic programmes use their signed agreement’s cancellation and refund provisions. Publications and any future self-paced products need product-specific terms before sale; this live-workshop schedule does not automatically apply to them. Exceptional circumstances can be reviewed individually without replacing any mandatory legal entitlement.
8. Statutory rights and contact
Nothing in this policy excludes a refund or other remedy required by applicable law. Programme-specific terms will be disclosed before payment and will not be changed retrospectively to a participant’s disadvantage.
RegAtrium LLP
VDesk No. 8112, 8-2-644/1/205 F.No. 205, Road No. 12, Hiline Complex, Banjara Hills, Hyderabad – 500034, Telangana, India.
Email: info@regatrium.com
Mobile: +91 9685100662
